Frequently asked questions
Q: What areas do you serve?
A: Handy Andy’s Cleaning Service LLC proudly serves the city of Chicago and its surrounding suburbs and neighborhoods, including Lincoln Park, Hyde Park, Wicker Park, Lakeview, Bronzeville, and more.
Feel free to contact us to confirm service availability in your area.
Q: What types of cleaning services do you offer?
A: We offer residential and commercial cleaning, deep cleaning, move-in/move-out cleaning, post-construction clean-ups, and recurring maintenance services.
Q: Are you licensed and insured?
A: Yes, Handy Andy’s Cleaning Service LLC is fully licensed, insured, and OSHA certified to ensure peace of mind for all our clients.
Booking & Scheduling
Q: How do I book a cleaning appointment?
A: You can book a cleaning appointment by calling/texting us at (708) 855-2319,
email us at Handyandyz771@gmail.com.
Q: Do I need to be home during the cleaning?
A: Not at all—many of our clients provide secure access or use a lockbox system.
Whether you’re home or away, we’ll take care of everything professionally and securely.
Q: How far in advance should I schedule a service?
A: We recommend scheduling at least 48 hours in advance, especially for weekends or deep cleans, which tend to book quickly.
Pricing & Payments
Q: How is pricing determined?
A: Pricing depends on the size of the space, the type of cleaning, and any special requests. We’re happy to provide a free estimate.
Q: What forms of payment do you accept?
A: We accept major credit/debit cards, Zelle, and ACH bank transfers. Payment is typically due at the time of service.
Cleaning Services
Q: What cleaning products do you use?
A: We use top-quality cleaning products, including eco-friendly options that are safe for children, pets, and sensitive surfaces.
If you have specific preferences, we’re happy to accommodate.
Q: Do you bring your own equipment and supplies?
A: Yes, we bring all the necessary tools and supplies. If you’d prefer we use your products, just let us know in advance.
Q: How long does a typical cleaning take?
A: That depends on the size and condition of your space. A standard two-bedroom apartment usually takes about 2–3 hours.
Additional Info
Q: Do you offer discounts for recurring cleanings?
A: Absolutely! We offer special rates for weekly, biweekly, and monthly clients. Ask us about our loyalty programs.
Q: What if I’m not satisfied with the service?
A: Your satisfaction is guaranteed. If something wasn’t done to your standards, contact us within 24 hours and we’ll make it right—at no extra charge.