Frequently Asked Questions~ Handy Andy’s Cleaning Service LLC
Booking & Scheduling
Q: How can I book a service?
A: Just Fill out a Contact Form
OR
Text 708.855.2319
We’ll get you scheduled asap!
Q: Do I need to be home when you clean?
A: Totally up to you ! Many of our clients give us secure access, or use a lockbox system for convenience. Whether you’re home or not, we’ll take care of everything safely and professionally.
Q: How far in advance should I book my cleaning?
A: We recommend booking at least 48 hours in advance to ensure availability, especially for deep cleans or weekend appointments. The earlier, the better!
Pricing & Payments
Q: How do you determine the price?
A: Pricing is based on the size of your space, the type of cleaning, and any special requests. For an accurate quote, we’d be happy to provide a free estimate.
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, Tap to pay, Zelle, and Cash.
Payment is typically due at the time of service for your convenience.
Cleaning Services
Q: What cleaning products do you use?
A: We use high-quality, eco-friendly cleaning products that are safe for your family, pets, and sensitive surfaces.
If you have a preference for specific products, just let us know!
Q: Do you provide your own equipment and supplies?
A: Yes! We bring all necessary tools and supplies to do the job. If you’d prefer we use your products, feel free to let us know ahead of time.
Q: How long does a typical cleaning take?
A: The time it takes depends on the size and condition of your space. For example, 2-bedroom apartment typically takes about 2–4 hours.
Additional Information
Q: Do you offer discounts for regular cleanings?
A: Yes, we offer special rates for clients who book weekly, monthly , & bi weekly cleanings.
Q: Do you offer Senior citizen discounts?
A: Yes, we offer special rates for clients +65 and older.
Q: Do you offer Veterans Discounts?
A: Yes, we offer special rates for veterans.
Q: What if I'm not happy with the service?
A: Your satisfaction is our priority! If anything doesn’t meet your expectations, just reach out within 24 hours, and we’ll make it right—at no additional cost to you.
